buyer FAQ

  1. How can I purchase artwork from your gallery?

You can purchase artwork from our online art gallery by visiting the individual product page for the artwork you are interested in and clicking the “Buy Now” button or “Add to Cart” button. From there, you can follow the prompts to complete your purchase.

2. What payment methods do you accept

Our artists accept payment via bank transfers and PayPal.

  1. How long will it take to receive my artwork?

Delivery times vary depending on your location and the specific artwork you have ordered. Please refer to our Shipping and Delivery Policy page for estimated delivery times.

  1. What is your policy on returns and refunds?

We have a 3-day return policy for all artwork purchased from our online art gallery. If you are not satisfied with your purchase for any reason, please contact us and we will provide instructions on how to return the artwork for a refund. Please refer to our Refund/Return Policy page for more information.

  1. How can I contact your customer service team?

You can contact our customer service team by filling out the contact form on our Contact Us page or by emailing us at info@ggalleryartonline.com We strive to respond to all inquiries within 24 hours.

  1. Do you offer framing or other services for the artwork?

At this time, we do not offer framing or other services for the artwork. However, we are happy to provide recommendations for local framing services if needed.

  1. Do you offer any discounts or promotions?

From time to time, we may offer discounts or promotions on select artwork. Please sign up for our email newsletter to stay up-to-date on any current promotions.

  1. Can I request a custom artwork commission?

At this time, we do not offer custom artwork commissions. However, we are always open to feedback and suggestions for new artwork to add to our gallery. Please feel free to contact us with any ideas you may have.